Overview
RightPro Connect ("we," "us," or "our") operates a free matching and referral service that connects Southwest Florida homeowners with local, vetted home service companies. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By submitting your information through our site, you agree to the practices described in this policy. If you do not agree, please do not use our services.
Information we collect
We collect information you provide directly to us, including:
- Contact details: name, phone number, email address, and ZIP code.
- Project details: service category, description of your issue or project, and urgency level.
- Marketing attribution: UTM parameters, referrer URL, landing page, and source information that help us understand how you found us.
- Communications: any notes, replies, or feedback you share with us or our partner companies.
We also collect limited technical information automatically, such as your browser type, device type, IP address, and pages visited, through standard server logs and analytics tools.
How we use your information
We use the information we collect to:
- Match you with one or more qualified local service professionals for your project.
- Contact you by phone, text, or email about your request and follow-up opportunities.
- Share your project details with the partner company or companies best suited to help you.
- Improve our matching algorithms, website, and user experience.
- Measure marketing performance and prevent fraud or abuse.
- Comply with legal obligations and enforce our terms.
How we share your information
RightPro Connect is a matching service, not the service provider. To fulfill your request, we share the information you submit with the local trade companies in our network that we believe are best positioned to serve you. These companies are independent third parties and are required to use your information only to respond to your request.
We may also share information with:
- Service providers who help us operate our website, store data, send communications, or analyze usage.
- Legal or regulatory authorities when required by law, subpoena, or to protect our rights.
- A successor entity in the event of a merger, acquisition, or sale of assets.
We do not sell your personal information to data brokers or unrelated advertisers.
Webhooks and partner integrations
We route lead information to partner companies and systems (such as CRMs, scheduling tools, or marketing platforms) using secure webhook integrations. Each transmission includes the details you submitted plus a unique lead identifier and timestamp. We log every delivery attempt and retry failed transmissions according to our internal retry schedule.
Cookies and tracking
We use cookies and similar technologies to remember your preferences, understand how visitors use our site, and measure the effectiveness of our marketing. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Data retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, including matching you with service providers, maintaining business records, and complying with legal obligations. If you would like us to delete your information sooner, please contact us.
Your choices and rights
Depending on your location, you may have the right to:
- Access, correct, or delete the personal information we hold about you.
- Opt out of marketing communications.
- Withdraw consent where processing is based on consent.
- Request that we limit or stop sharing your information with partners.
To exercise these rights, email us at privacy@rightproconnect.safesky.digital. We will respond within a reasonable timeframe.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Children's privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us and we will delete it promptly.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the revised policy.
Contact us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: